Today we will talk about highly sensitive people. In our work environment it is common to find this type of personople with greater sensitivity and apparent fragility (as we shall see).
In this article we will approach their most outstanding virtuesfeatures from the point of view of human resources. With the aim of learning how to manage them and take advantage of them for the mutual satisfaction of the company and the worker.
According to scientific literature, High Sensitivity is a hereditary trait that affects two out of ten people. This means that its incidence in the population is very high, 20%, equal in men and women. There are four fundamental pillars that define them. Let’s discover them and add a fifth one focused on work environments.
In addition, it is necessary to consider that between the world of the programmers there are many people with high sensibility.
Empathy is their main value
These types of people are very porous to what is going on around them. Their emotional response, due to their more complex nervous system, is higher. In this way, they have a greater capacity to understand and empathize with the emotions of others.
They are empathetic by nature and perceive both positive and negative stimuli. You will find in this type of person attentive listeners and a willingness to attend to the others. And although this seems to benefit the work in a sales position, one must consider that this type of person is rather withdrawn and interior. They can move well in a group, but it is not usual to see them as leaders.
Reflective by nature
We will find in highly sensitive people very useful virtuesfeatures to develop, for example, the strategic approach of a company. Or to develop any type of plan that requires planning and attention to detail.
Highly sensitive people have a neurological system that facilitates in them reflection and inner thinking. They tend to be people of little speech, shy, but with ample cognitive capacities that can be very useful if theyem arecan be used in an environment of trust.
This would be one of the keys to working with this type of person: to generate confidence and security in them so that they give the best of themselves, considering that a fightbrawl or an excessive tone can cause them greater damage. A relaxed tone with low intensity of stress is highly recommended to empower this type of person.
The psychosomatic element
Statistically, a greater range of somatic elements is found in sensitive people. For example, they usually manifest through the skin the effect of stress through the skin . This occurs especially in cases where there are difficulties in externalizing emotions. And in the case of this type of person, there are always difficulties. They feel too much, for better or worse, and cannot process everything.
What they don’t process can easily appear as a somatic effect: from colds, to skin problems, etc. A person in charge of the human resources area must be attentive to this type of somatic signals when he or she is in front of a highly sensitive worker. It can be an indicator that he is not well and is not able to express it. And a trigger to offer help without being asked.
The Ease of Saturation
In modern business environments where there are many meetings and much hustle and bustle, highly sensitive people do not move well. Their nervous system makes it easy for them to become over-stimulated and fall into stressful situations.It is highly recommended to reduce the volume of meetings and movement during the day for this type of person. Or more than reducing, what is convenient is to concentrate. They work better in stable environments than in very changing ones: that is the key for them to perform better.
Tips for a human resources department
The person in charge of the human resources area will have to be attentive to detect this type of person. First, to take advantage of their virtues. Second, to prevent them from finding themselves in situations where they perform poorly in the workplace due to their nature.
Logically, they do not require a completely different treatment in terms of facts, but a certain softness and tact when dealing with them. To identify in these people something like a weakness is a mistake: their appearance may be weak, but at the same time it hides important potentialities. As we commented, they usually have a good cognitive capacity. So if we offerachieve a specifically close treatment we will allow them to express themselves without placing them in an environment of stress or saturation.
On the other hand, it is necessary to value their creative and strategic ideas through their sensitivity, and it is always good to have them identified to participate, for example, in company brainstorming. Once again, with a close treatment, youthey can get the best out of them.